SDOT Pedestrian Wayfinding Project
In collaboration with the SDOT Project Manager, we developed and implemented a complex and multi-level plan that informed the outreach process for Seamless Seattle. The plan identified key stakeholder groups, review boards, and communication methods needed to build understanding and support for the project. In addition to planning and facilitating a series of end-user focus groups, we provided meeting planning and facilitation services for Stakeholder Working Group, Stakeholder Advisory Group, Public Reference Panel, and Pilot Site Working Group meetings. We recently completed the Engagement Summary that documents how stakeholder input shaped the wayfinding strategy and design.